Training - Performance Management

Course Aim:

To equip delegates with the skill and techniques required to effectively manage employees’ performance in the workplace

Course Duration:

1 day

Who Should Attend?

Business owners and managers who need to motivate employees to perform at a higher level.

Learning Outcomes:

At the end of this one day programme, you will be able to:

• Implement a performance management system
  
• Conduct performance management meetings
  
• Identify and manage poor employee performance

Programme Content:

This programme covers:

• What is performance management?
  
• Benefits of a performance management system
  
• How to measure employee performance
  
• Setting SMART goals
  
• Management styles
  
• Conducting a performance management meeting
  
• Dealing with poor employee performance
  
• Rewarding employee performance
   

Methodology

Training is based on an experiential learning model with learning transferred through trainer presentation, case studies, role play group discussion and practical exercises.  Each session is highly participatory and practical with an emphasis on building confidence to enable participants effectively manage employees’ performance in the workplace.